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Scan the QR code to read the rest of this article.understood that each person on a team brings different viewpoints, and it is valuable to have a diverse team. In hindsight, some of the best business decisions we%u2019ve ever made have come from what could be described as rather %u201cvigorous debates%u201d between my parents and me. As long as family members treat each other with respect, disagreements will help explore alternative ideas and ensure all possible options are investigated before a decision is made. Lesson No. 2, From My Dad:Tuck in Your Shirt Anyone who has ever met my dad knows he always has his shirt tucked in. He does it out of habit; out of discipline. In college I never tucked in my shirt but when I started in the family business my dad made it very clear: %u201cIf you are going to work here, you are going to start tucking in your shirt. Period.%u201d My dad believes that little disciplines in life are important. %u201cHow you do the little things is how you do the big things%u201d he would say. My dad explained that he can tell a lot about a person by how they wear their shirt. He said someone with a shirt that is tucked in likely has good attention to detail. It signals that they want to look professional and those people are more likely to act professional and take pride in their work. I thought he was being a bit dramatic but nonetheless I tucked in my shirt just to keep him happy. I never did fully buy into his theory; that is until we hired a gentleman named John. John was a new hire to our warehouse team. As a company, we try very hard to interview thoroughly and make good hiring decisions but admittedly we don%u2019t always get it right. Shortly after John started, we noticed a problematic attitude and performance issues. He also had a significant problem with having to tuck in his shirt.One day he asked me, %u201cHey, why do I have to tuck in my shirt? I think it%u2019s a dumb policy and I don%u2019t want to do it.%u201d I explained to him that our policy had nothing to do with the shirt itself. It%u2019s about having the discipline to do the little, seemingly unimportant things well so that it builds habits to do the big things well. It%u2019s about taking pride in your work, both looking and acting professional when interfacing with customers. It%u2019s about attitude really. Despite more coaching attempts, John%u2019s attitude worsened and his employment was terminated. John%u2019s poor attitude was reflected in his untucked shirt. Dad was right, how you do the little things is how you do the big things and a person%u2019s attitude matters.Lesson No. 3, From a Dairy Farmer: Forgive and Be Grateful Sam is a dairy farmer and one day I got an emergency call saying he had a barn full of heifers down and sick with grain overload and he needed me to come out quickly. Sam bought the farm from his mom and dad years ago, but his dad still liked to work around the farm. His dad was in his 80%u2019s at the time and was suffering from memory loss and confusion but Sam couldn%u2019t stand the thought of putting him in a nursing home. Instead, he kept his dad at home on the farm where he could take care of him. He gave his dad little odd jobs to stay busy and make him feel like he was still helpful. Earlier that day Sam%u2019s dad was going to surprise him by helping feed the heifers%u2014but instead of feeding the normal ration, he dumped a few skid-loader buckets of corn in the bunk. welcome1.888.376.6777 %u2022 www.crystalcreeknatural.com | 11